Technical Assistance Coordinator

Interview mode : Weekend Walkin drive (Face to Face )

Date : 13-Jun-26 ( Saturday )

Role : Service Desk

Experience : 3 to 6 years

Location : Mumbai

Keywords : Computer skills

Customer support

Problem-solving and troubleshooting abilities

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

1. Should be customer centric and understand the Service Desk (SD) support function.
2. Candidate should be proficient in written and verbal English to provide the required IT services.
3. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
4. Ready to work support during weekend also as per monthly roster.
5. Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
6. ...