Technical Assistant (Network Infra Operation)

Technical Assistant (Network Infra Operation)

Good communication skills in English & Bahasa Malaysia

Minimum Diploma in Information Technology/ Telecommunication or Electrical Engineering or any related field

FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided

Responsibilities

• To plan and monitor tasks for subordinate and intervene in cases of deviations.
• To monitor network status, analyze all alarms accordingly and escalates to the respective teams when necessary.
• To supervise the subordinates in informing technicians to check on problems reported by the customers and inform the customers accordingly.
• To supervise and check for accuracy of documentation of all communications occurred, preparation of documents for breakdowns and the opening of dockets.

Qualifications

• Good communication skills in English & Bahasa Malaysia
• Minimum Diploma in ...