Technical Claims Specialist - Travel & Medical Claims

Job Description

Location: Healix Group, Ground Floor, Brookside Office Park, 11 Imam Haron Rd

About Healix

At Healix, we safeguard people’s health and wellbeing worldwide. We provide 24/7 travel risk management, medical assistance, and claims services—supporting clients in complex, often critical situations across the globe.

We’re now looking for a Technical Claims Specialist to join our Customer Operations team , playing a key role in managing high‑risk, high‑value cases and driving quality and consistency in claims decision‑making.

The Role

As a Technical Claims Specialist , you will act as a senior escalation point for complex travel and medical claims—providing expert judgment, clear case direction, and ensuring fair, accurate outcomes.

This is a highly collaborative role where you’ll work closely with medical teams, operations, insurers, and external partners , helping ...