Technical Delivery Manager

About the Role
Lead and manage technical delivery for projects involving enterprise servers, storage, and virtualization platforms, backup and disaster recovery solutions, automation (Ansible) and infrastructure operations improvements.
Responsibilities
Own delivery outcomes: timeline, quality, customer satisfaction, and project sign-off.
Establish and enforce delivery discipline: deployment checklists, runbooks, documentation standards, change control, acceptance criteria, and handover procedures.
Drive faster project completion and reduce rework through standardization and templates.
Lead a team of engineers and oversee day-to-day delivery operations.
Coach, train, and develop engineers (technical capability + customer professionalism).
Plan resource allocation based on project pipeline and priority.
Conduct performance feedback, skills mapping, and certification planning.
Act as the senior technical point of contact for key customers and escalations.