Technical Delivery Manager

Required Travel: Minimal

Managerial: No

Location: Mexico-Guadalajara (AM)

• Own the full delivery lifecycle of Helix / SAS engagements, including:
  • Solution onboarding and transition from pre-sales
  • Design, implementation, customization, and integration
  • System validation, UAT support, and customer acceptance
  • Post-go-live stabilization and escalation ownership
• Act as the single delivery POC for customers and internal stakeholders for all Helix / SAS delivery matters.
• Coordinate cross-functional delivery teams, including:
  • Helix implementation engineers
  • Telecom domain experts (FM / PM / Analytics)
  • Integration, DevOps, QA, and Support teams
  • Helix R&D and Product Management
• Drive execution discipline across distributed and global teams.
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