Job Description
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions.Join our world-class team today and fulfill your career potential!
- The Opportunity- The TDO role is unique at FICO - working in a team of 12 individual contributors, the TDO covers a 24/7 work pattern, and is the _DeFacto_ shift lead_ for _cloud-based_ operations_._The TDO supervises the run-time environments of all our cloud customers, be they in FICO's private cloud (FICO Analytic Cloud - FAC) or public cloud (AWS).The TDO will be sensitive to all alerts and incidents generated within FICO's complex and interrelated environments._ _They w_ill closely watch _planned and unplanned _changes to ensure that _they're_ carried out correctly and without issue._What You'll Contribute- Ownership.TDOs act as owners of cloud-services runtime environments, investigating incidents and problems, looking for bad practice or errors, driving performance up and ensuring ...
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