Technical End-User Migration Engineer

We're hiring two Technical End-User Migration Engineers to join a global media and data business currently undertaking a large-scale IT separation and migration programme. This is a hands‑on, user-facing role supporting the migration of end users from one corporate IT environment to another, covering everything from device rebuilds and domain joins to VPN reconfiguration and identity management.

What You’ll Be Doing

You'll be the go-to person when migrations don't go to plan. The team has built and refined the migration process, scripts are in place, the architecture is set, but with thousands of users to migrate globally, things inevitably go wrong. Your job is to troubleshoot, remediate, and get users back up and running quickly.

Day to day, that means:

• Supporting end users through the migration process, diagnosing and resolving issues as they arise.
• Troubleshooting problems across VPN (Palo Alto Prisma Access / GlobalProtect), ...