Posted:
February 21, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Titan Guard

About the job Technical Engineer Cybersecurity

  • Flexible to accommodate urgent customer needs over weekends and public holidays
  • Perform tasks such as issues, deploying products, collecting artefacts for debugging
  • Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing workarounds, increasing performance, improving security, and determining root causes
  • Documenting all support issue details while supporting customers to ensure details are available for all relevant parties
  • Work cooperatively with team members to arrive at issue resolution as per Service Level Agreement before escalating to engineering team
  • Contribute, maintain, and improve knowledge base articles, training materials, and other repositories of information
  • Report customer use ca...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: February 21, 2026
Deadline: April 02, 2026