Technical Engineer UNIX_SIN

Responsibilities

• Schedules with customers on preventive maintenance activities.
• Performs onsite comprehensive preventive maintenance.
• Generates comprehensive preventive maintenance reports.
• Uploads preventive maintenance reports to Field Service Management System.
• Updates tickets in a timely manner in Field Service Management System.
• Provides technical assistance to Level 1 Engineers.
• Provides onsite or offsite support to customers.
• Prepares incident reports if required.
• Prepares problem management reports, if required.
• Handles small scale projects independently and assists in large scale project deployment.
• Assists in project deployment and ensures deployment according to timeline.
• Provides input to develop documents for projects.
• Captures and updates project implementation technical issues for lessons learned.
• Conducts project testing and commissioning w...