Technical Helpdesk Specialist – SaaS Support & Training

Kitomba in Wellington, New Zealand, is seeking a Technical Helpdesk Representative to provide technical support and customer information management. This full-time role includes rotating shifts and on-call requirements.

You will assist customers with troubleshooting Kitomba software and hardware issues, maintain customer records, and provide first-line support for various technical inquiries, ensuring high-quality service and customer satisfaction.