Technical Implementation & Support Specialist

Technical Implementation & Support Specialist will serve as a key extension of the RentHub North America team. This role combines technical onboarding, customer support coordination, dealer training, adoption coaching, and customer experience measurement.The ideal candidate is technically capable, highly organized, customer-focused, and confident communicating with dealership owners and rental managers in North America. Finalized candidate would work from Contour’s Lahore office as an extension of the Global Support team. This position plays a critical role in: **Key Responsibilities** Support initiatives to improve customer experience Create structured video and written knowledge libraries **Required Skills & Qualifications** 2–5 years’ experience in technical support, SaaS onboarding, or customer successStrong written and spoken English (North America-facing role) Experience conducting video meetings (Microsoft Teams preferred) Ability to explain technical concepts to non-technical ...