Technical Lead: CX Platform Architect & Integrations

A technology consultancy in Santiago seeks an experienced individual to lead the XM reference architecture across platforms like Medallia and Qualtrics. The ideal candidate has over 5 years of enterprise CX/EX technology experience, proven leadership in platform excellence, and deep knowledge of API design and survey science. Responsibilities include defining analytics standards, overseeing integration strategies, and leading R&D initiatives. The role offers an opportunity to drive significant technological advancements.
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