Technical Lead – ServiceNow Administrator

Role: Technical Lead – ServiceNow Administrator

Experience & Qualification

• Bachelor's Degree in Computer Science, IT, or related field
• 5–7 years of hands-on experience with ServiceNow platform administration and development
• Strong exposure to enterprise ITSM environments

Role Overview

As a Technical Lead – ServiceNow Admin, you will own the end-to-end administration, customization, and optimization of the ServiceNow platform. You will act as the bridge between business stakeholders and technical teams, translating business needs into scalable, high-quality platform solutions aligned with IT strategy.

Primary Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business and functional requirements
• Translate requirements into technical designs and scalable ServiceNow solutions
• Design and implement c...