Technical Lead - Snowflake, ITIL

Technical Lead - Snowflake, ITIL - CREQ195724 Description We are seeking a highly skilled and experienced Technical Lead to join our Data Operations team. The ideal candidate will possess strong technical knowledge, excellent leadership abilities, and a solid understanding of ITIL best practices. This role is critical in ensuring the smooth operation and optimization of our data infrastructure, including Snowflake, Airflow, and DBT.
Key Responsibilities
Incident Management Prioritize and triage incidents based on severity and impact, ensuring timely resolution and minimal no disruption to operations
Lead the response to data incidents, including system outages, performance degradation, or data integrity issues. Assign tasks and responsibilities to team members based on their skills, workload, and shift priorities.
Communicate effectively with stakeholders, including senior management business usersand other teams, to provide updates on incident status and resolution...