Technical line engineer

Direct message the job poster from Future Teams
Description: Our UK-based client is a leading IT Managed Services Provider , recognised as one of the best companies to work for in 2024 and proudly certified as a B Corp . They specialise in delivering cutting-edge IT solutions with a strong focus on sustainability, customer satisfaction, and people-first values. As part of their ongoing growth, they are looking to hire a Technical Line Engineer to join their dynamic service desk team. This remote role offers the opportunity to work closely with UK-based customers and technical teams, playing a key part in delivering high-quality IT support and infrastructure solutions across a wide client base. This is a remote position open to those living anywhere in South Africa. Duties & Responsibilities:
Deliver 2nd and 3rd line technical support and resolve complex IT issues
Provide remote technical support
Manage support tickets via phone, email, and internal helpde...