Technical Manager Coffee Machinary

Core Responsibilities

• Manage and mentor a team of technicians and service engineers to ensure high-quality service delivery.
• Schedule and prioritize installations, breakdown repairs, and preventive maintenance.
• Provide troubleshooting for complex mechanical, electrical, and hydraulic issues that field technicians cannot resolve alone.
• Oversee the procurement and management of spare parts and tools inventory.
• Conduct technical training sessions for staff and customers on machine operation and software updates.
• Implement service policies and standards to optimize productivity and minimize equipment downtime for clients.

Typical Requirements

• Usually 5–7+ years in the coffee equipment industry.
• A degree or technical certification in electrical, electronic, or mechanical systems is often required.
• Proficiency with diagnostic tools, Maintenance systems for tracking jobs...