Technical Manager

Our client, a well-established leader in the fields of Office Automation, Connectivity, Telecommunications, and Security is looking for an experienced Technical Manager to lead and support a dynamic team of Technicians. This role is based in Gqeberha. Skills customer serviceEnglish and AfrikaansHikvision certificationmanagementMicrosoft OfficeMikrotikMonitor team performancenetworking knowledgeResolve customer issues

This role is critical in ensuring high standards of service delivery, customer satisfaction, and efficient technical operations.
Key Responsibilities

Team & Operations Management

• Lead and manage a team of technicians responsible for installations and technical support.
• Oversee daily scheduling of installations and service tasks.
• Allocate workloads effectively and ensure team members understand their responsibilities.
• Maintain and manage the monthly standby roster and ensure effective after-hours support.
• Provide...