Technical Market Operations Specialist (Derivatives)

Position Overview

Join our high-performing Market Operations team as a critical link between financial markets and technology. This role is essential for delivering technology-driven initiatives, providing high-touch customer support for our Derivatives trading and market data lines of business, and ensuring the seamless execution of client certifications and QA testing. Based in our state-of-the-art office in the heart of Montreal’s financial district, you will play a pivotal role in supporting existing clients and shaping the future of our trading ecosystem.

Reports to: Manager, Technical Market Operations

Location: Hybrid (2-3 days/week in the office) – based in Montreal, QC.

Key Accountabilities

• Deliver Level 1 and Level 2 technical support for Direct Market Access Vendors, Canadian and Foreign Approved Participants, and Market Data Vendors.
• Lead and support clients through the application certification process, ensuring th...