Technical Process Specialist- Support Engineer

*French version belowAbout the RoleInfosys BPM is seeking motivated and skilled IT Support Specialists to join our on-site team. In this hands-on role, you will provide high‑quality technical support, ensure smooth IT operations, and act as an essential interface between users and advanced support teams.Location:The company’s headquarters is in Paris, while the work location is at the client’s site in Beauvais and Enterry.Your ResponsibilitiesInstall, configure, and maintain hardware: desktops, laptops, printers, scanners, and other peripheralsDiagnose and resolve software issues across Microsoft Windows, macOS, Microsoft , and other business‑critical applicationsTroubleshoot network connectivity issues (LAN, WLAN, VPN) and support basic configuration of network devicesPerform preventive maintenance on IT equipmentSupport deployment and decommissioning of IT assetsProvide timely, clear, and effective technical assistance to end usersDocument all support activities, solutions, and asset...