Technical Product Support Engineer

This role is part of a dynamic data operations team at IQVIA, focused on analyzing and resolving data discrepancies, writing and troubleshooting SQL queries, and supporting data quality across healthcare analytics platforms. The team plays a critical role in ensuring data integrity and operational efficiency, directly contributing to IQVIA’s mission of advancing healthcare through data-driven insights.



**RESPONSIBILITIES**



• Perform data analysis and troubleshooting on open incident / issue



• Explore the data and understand if any discrepancy is found



• Document, communicate and analyze data discrepancy.



• Knowledge of operational processes (e.g. ITIL)



• Identify any issue on programming code and provide the technical solution/workaround.



• Effectively articulate findings or results, data trends and able to come up conclusions.

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