Technical Product Trainer

POSITION SUMMARY

Broadvoice is looking for a Technical Product Trainer to join our team. You'll play a vital role in connecting our customers to Broadvoice products and services. Whether you're helping new customers make a smooth conversion to the Broadvoice software or supporting existing customers with ongoing product training, you'll create brilliant experiences that empower customers with the tools to be successful. If you are passionate about technology and can communicate complex technical information to a varied audience, we want to talk to you

KEY RESPONSIBILITIES

• Serve as a brand ambassador for Broadvoice by knowing our products in and out, living our core values, and delivering a positive customer experience.
• Design and deliver engaging training sessions (live, virtual, and recorded) tailored to different audiences (technical, non-technical, internal, and external).
• Work with Service Delivery and Sales teams to un...