Technical Program Manager with experience of Developer Relations (DevRel)

Title - Technical Program Manager with experience of Developer Relations (DevRel)

Location- Guadalajara, MX Onsite

Job Description:

Responsibilities:

• Enablement & Education: Lead the development of actionable playbooks, tutorials, and technical guides to create a scalable, self-service onboarding experience.

• Advocacy & Feedback: Systematize user Listening Tours into a continuous feedback loop, acting as the voice of the user to the product team and mediating technical disputes.

• Evangelism & Community: Proactively drive platform adoption through technical workshops, office hours, and the establishment of a peer-to-peer support community.

• Operational Agility: Streamline the multi-stage launch lifecycle, including standardizing sign-offs from Legal and Privacy to achieve sub one-week campaign rollouts.

• Strategic Governance: Educate internal teams on respectful engagement practices to mitigate busin...