Technical Project Manager II

Overview

Do you relish the prospect of providing end to end support across multiple product suites? Would providing consultancy to influence customers' Internet strategies excite you?

Join our prestigious Professional Services team. Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai solutions for our clients. We collaborate to solve problems, innovate and work to continuously improve for our customers and our team. We provide technical services across web, media, enterprise and security products.

Responsibilities

• Serve as the main point of contact for customers, leading web performance or security projects
• Partner with business teams to ensure efficient integration, high-quality service, and ongoing customer engagement
• Identify service improvements and address issues to enhance the quality of customer se...