Technical Project Manager

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Geographical Scope: Global

The Technical Project Manager is responsible for leading and coordinating technical support initiatives, managing incident resolutions, and overseeing implementation or upgrade projects across multiple systems and platforms which including project management. This role bridges the gap between technical teams, business stakeholders, and external vendors to ensure timely delivery, operational stability, and high service quality.

Project Management:

• Plan, manage, and execute technical support or system enhancement projects from initiation to closure.
• Define project scope, deliverables, timelines, and resource allocation.
• Coordinate with development, QA, and infrastructure teams for implementation and deployment activities.
• Track and report project progress, risks, and mitigation plans to stakeholders.

Technical Support Ov...