Technical Service Advisor 4– Bilingual (English/Spanish)

The Advanced Services team provides exceptional outcomes and remarkable customer experience through forward-looking technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers to evaluate network for performance, scalability, and security and provides recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customer's network.## Key responsibilities include the following, but are not limited to:* The two main aspect of the role would be to represent Juniper customer service to the customer and as representative of the customer back to Juniper.* Act as a single point of contact for post-sales customer service issues in the acc...