Technical Service Engineer

iSilver Materials (Malaysia) SDN BHD is a company that provides Solar cell, Computer hardware, Electronics, focusing on the advance energy field and Semi-conductor. Main product of the company is the advanced conductive pastes. iSilver Materials (Malaysia) SDN BHD is located in Kulim, Kedah and the headquarter (Suzhou iSilver Materials Co., Ltd) is in China Jiangsu Sheng. Suzhou iSilver Materials Co., Ltd. was founded in 2011, and has a total of 70 patents.

We are looking for a Technical Service Engineer to enhance our technical support capabilities, ensuring seamless operations and exceptional customer satisfaction.

Responsibilities

• Provide technical support and assistance to customers regarding product.
• Diagnose and troubleshoot technical issues, escalating problems as necessary.
• Collaborate with the sales team to ensure smooth implementation of projects.
• Train customers and end-users on the proper use and maintenanc...