Technical Service Engineer

Job Title

Technical Service Engineer

Location

Philippines

Job Brief

We are seeking a Technical Service Engineer with energy storage experience to support the installation, commissioning, and after-sales service of Battery Energy Storage Systems (BESS) in the Philippines. The role ensures system reliability, fast issue resolution, and high customer satisfaction through professional technical support.

Key Responsibilities:

Field Technical Support

• Provide on-site after-sales technical support for Solar PV, BESS, and inverters.
• Perform installation guidance, commissioning, grid-connection support, troubleshooting, and equipment repair.
• Respond promptly to customer service requests and ensure high service quality in line with SLA requirements.
• Diagnose technical issues on-site or remotely, c...