Technical Service Engineer MTY.

Agfa

Full-time Mexico City, Mexico City Engineers

Posted:

March 03, 2026

Location:

Mexico City, Mexico City, Mexico

Job Description

Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to cover FSEs on vacations, etc. The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families:
Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, and the rest coming, Bronco, Avinci, ASANTI, IT issues, etc.
What You'll Do:
Minimizes equipment/system downtime.

Ensure customer satisfaction. 

Give remote support and have a good percentage of calls solved by remote support.

Give a very complete and detailed operator training to customers.

Register all the interventions in service reports and on time.

Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with online Agfa information such as updated manuals and technical notes.

Adds the IT support for our software like Asanti 
Education: 
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Job Overview

Job Type: Full-time

Location: Mexico City, Mexico

Posted: March 03, 2026

Deadline: April 12, 2026