Technical Service Engineer MTY

Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to coverFSEs on vacations, etc. The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families:

Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, and the rest coming, Bronco, Avinci, ASANTI, IT issues, etc.

What You'll Do

• Minimizes equipment/system downtime.
• Ensure customer satisfaction.
• Give remote support and have a good percentage of calls solved by remote support.
• Give a very complete and detailed operator training to customers.
• Register all the interventions in service reports and on time.
• Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with online Agfa information such as updated manuals and technical notes.
• Adds the IT support for our software like Asanti

Education

• Complete bac...