Technical Service Engineer

About Symphony Engineering (Penang) Sdn Bhd

Symphony Group is a lively Malaysian company build by a highly skilled and motivated team, especially qualified in X-ray, microscope imaging, testing solution and has a strong industrial experience in this field.

Responsibilities:

• Provide technical support to customers
• Conduct hardware and software product demonstrations showcasing technical features and processes to customers
• Assist sales team in providing product recommendations for customers' applications
• Prepare operating instructions and conducts training programs to meet customer's needs
• Maintain positive customer relationships through effective interaction
• Develop programs/applications that effectively accomplish customer specifications/objectives
• Consults with customers and incorporates needs and feedback into application designs
• Ensures programs/applications work properly after maintenance and...