Technical Service Manager

Your Responsibilities:

• Provide pre-sales technical support and ensure compliance for PV projects across the region.
• Lead technical discussions with key accounts and strategic partners.
• Ensure timely and effective responses to customer and sales team inquiries.
• Manage customer feedback, defect and claim cases, perform failure analysis, and coordinate internal problem-solving efforts.
• Build and maintain strong relationships with local and regional laboratories, institutes, and other industry partners.
• Represent Jinko Solar at industry events, workshops, and technical conferences.
• Conduct market and technology analyses to support Jinko Solar's global technical and product strategy.
• Support company activities and initiatives across the SSA region.
• Assist the broader MEA technical team in related operational and strategic tasks.

Your profile:

• Bachelor's degree in electrical engin...