Technical Service Operation Manager 100

Company Description As Master of Rado, we have established a leading role in the watch industry. Design and modern watchmaking craftsmanship characterize our brand and ensure that we are always a step ahead of the competition. These characteristics give Rado watches their incomparable charm and character - Feel the Rado difference Job Description To strengthen our team, we are looking for a committed and leadership-oriented personality as Head of Technical Customer Service. You will lead a small team in our service branches as well as our service partners worldwide. Service quality is our top priority. Your main responsibilities include: Spare Parts Management Determining the spare parts for new models Continuous monitoring and optimization of availability Care and development of the service network Monitoring and development of the global service partner network Ensuring service quality and monitoring the service activities of partners Actively participating in projects of the Rado br...