Technical Services Manager at Axon

Drive impactful technical services as a Manager at Axon in Canada. Lead the deployment of cutting-edge hardware and software solutions for Fleet systems in this customer-facing role.
As a Technical Services Manager at Axon, you will play a crucial role in coordinating and leading Fleet installations with an emphasis on efficiency and customer satisfaction. This position involves managing third-party installers, conducting trainings, and developing comprehensive installation documentation, all while delivering outstanding support post-sale.
Key Responsibilities:
• Lead Fleet installations and ensure a positive customer experience
• Keep customers informed on installation status through reports
• Deploy hardware and software with minimal assistance
• Provide guidance for optimal hardware placement
• Facilitate training sessions for technical and non-technical staff
Requirements:
• Experience with IP-based Ethernet and networking
• Understanding of 12V electr...