Technical Specialist Advisory

Technical Specialist Advisory

Requisition ID: 238696

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Senior Systems Analyst, you will lead the support and operational management of RPA solutions across the enterprise. You will be responsible for overseeing the performance and stability of bots in production, managing support priorities, and maintaining operational metrics. This role requires strong coordination with development teams, business stakeholders, and infrastructure partners, while also mentoring junior analysts and driving continuous improvement in automation support processes.

**Is this role right for you?**

• Lead the day-to-day operations of RPA support, ensuring timely resolution of incidents and proactive monitoring of bot performance

• Manage and prioritize support queues, ensuring alignment with business-critical processes and SLAs.

• Maintain and...