Technical Support Analyst

Enterprise People are currently seeking a Technical Support Analyst (Hybrid) for a leading Dublin based financial services client. Our client provides a range of financial solutions and services through its business service offerings, including Financial & Reinsurance, Technology, Transaction Services and Strategic Partnering to a range of local and international clients. The Technical Support Analyst will have the benefit of working closely with skilled team members (Cloud/Security/DevOps) on a day-to-day basis with the opportunity to develop their skills using the latest Cloud and IT Security technologies. This is an excellent opportunity for someone who wants to develop their IT career in a dynamic working environment with a forward-thinking company. The Technical Support Analyst will: KEY RESPONSIBILITIES: Provide technology & Citrix support, assisting with support queries raised by local and global clients. Manage tickets through a helpdesk ticketing system (JIRA). Proactively rev...