Technical Support Analyst - Fintech Incident Resolver

A financial technology firm in Mexico City seeks a Technical Support Analyst to resolve technical issues and enhance customer experience. This role involves responding to inquiries, overseeing complex cases, and collaborating with engineering teams for product improvements. Candidates should have a Bachelor's in Computer Science and 1-2 years in a technical support role, along with strong skills in log analysis and system diagnostics. The position offers comprehensive benefits, including health insurance and vacation perks.
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