Technical Support Analyst II/Sr

CSG

Full time Bengaluru, Karnataka Computer Occupations

Posted:

February 26, 2026

Location:

Bengaluru, Karnataka, India

Job Description

Hi, We are excited to learn more about you and your unique background. We are excited to learn more about you and your unique background.
At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
We are looking for a Technical Support Analyst who will: 
Support & Operations
Provides Level 2 support to customers, resolving technical issues in live production environments.
Experience in ticket and queue management
Liaises with Level 2 (Operation support), Level 3 (PS), and Level 4 (R&D) teams for issue resolution.
Drives process improvement to meet SLAs and service expectations.
 Work Conditi...
                

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Job Overview

Job Type: Full time

Location: Bengaluru, India

Posted: February 26, 2026

Deadline: April 07, 2026