Technical Support Analyst

BrainXero Who?
BrainXero is on a mission to build a team of 10x developers, support analysts, and technology consultants who will make the world a better place through the mindful use of technology.
What is on offer?
A genuine opportunity to work with and learn from a team of expert developers.
Great culture with a good remuneration package.
Get your hands dirty with bleeding-edge technology.
Excellent career progression opportunities.
About you?
From a technical point, essential things that we are looking for include the:
· Proven experience in Support Level 1.
· Experience with and management of ticketing systems.
· Experience working in agile teams.
· Expertise in the use of Postman or another API platform.
· Understanding of RESTful APIs and how to test them.
· The ability to translate complex issues into concise steps, assist customers in using the company's technology, and/or liaise internally to develop and provide solutions.
· Except...