Technical Support Analyst

Role title – Technical Support Analyst

**Organisation**

Cigna is multinational organisation and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security.

You’ll be joining a global team with offices located in Kuala Lumpur. Cigna are now primarily following a hybrid work model with Production Support teams located in America, Europe, India & Malaysia.

**Role**

The Technical Support Analyst role will join our Production Support team responsible for supporting a portfolio of applications, portals and services predominantly using Java and .NET technologies (C#, ASP.NET, .NET Core). Responsible for the oversight of day-to-day activities of the production environments.

The Production Support team provides several services for International Health (IH) including:

+ Application Support
+ 24/7 Production Support
+ Monitoring, triage, defect identification an...