Technical Support Analyst

The Cigna Group

Full-time Kuala Lumpur, Kuala Lumpur IT & Technology

Posted:

February 24, 2026

Location:

Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

Join to apply for the Technical Support Analyst  role at The Cigna Group . 
About The Cigna Group Cigna is a multinational organisation and a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security. 
Role Overview The Technical Support Analyst will join our Production Support team located in Kuala Lumpur, responsible for supporting a portfolio of applications, portals and services predominantly built on Java and .NET technologies (C#, ASP.NET, .NET Core). The role oversees day‑to‑day production environment activities. 
Key services the Production Support team provides: 
Application Support 
24/7 Production Support 
Monitoring, triage, defect identification and remediation 
Configuration updates, data fixes, ad-hoc reporting requests 
Incident Management 
Release Management 
Change Management 
            

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Job Overview

Job Type: Full-time

Location: Kuala Lumpur, Malaysia

Posted: February 24, 2026

Deadline: April 05, 2026