Technical Support Analyst

Supporting excellence on and off the track, our business functions are the backbone of our success.  Our talented teams ensure everything runs at peak efficiency in a fast-paced, high-performance environment. If you’re passionate, driven, and ready to make an impact behind the scenes of elite motorsport, we want to hear from you! 

Purpose:

The ERP Technical Support Analyst role is to provide day-to day application and technical support for end users across the campus. The analyst will provide support, investigate and resolve system issues, perform system configurations changes and contribute to documentation, testing, upgrades and integrations.

Accountabilities:

• Manage and resolve support tickets in line with agreed SLAs.


• Diagnose and resolve Epicor application errors, performance issues, data inconsistencies, and integration failures.


• Document processes and resolutions...