Technical Support Analyst

<h5>Engagement Type</h5> <p>Contract</p> <h5>Short Description</h5> <p>.* local candidates strongly preferred<br />
* interviews will be conducted ONSITE, NO exceptions<br />
* candidates MUST be able to work ONSITE 100%<br />
<br /> </p> <h5>Complete Description</h5> <p>VDOT is seeking a local candidate for an on-site technical support position. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment.<br />
<br />
DUTIES AND RESPONSIBILITIES:</p> <ul> <li>Issues new workstations to incoming employees, coordinates issuance during employee orientations, internal refreshes, etc.</li> <li>Issue and troubleshoot peripheral devices provided alongside workstations (Monitors, docking stations, input/output devices, etc.)</li> <li>Manages and monitors customer IT issues using helpdesk tools ...