Technical Support and Solution Engineer

RAD

Full-time Tel Aviv-Yafo, Tel Aviv District Other-General

Posted:

March 02, 2026

Location:

Tel Aviv-Yafo, Tel Aviv District, Israel

Job Description

RAD’s International Services department is looking for a Technical Support and Solution Engineer to support our products and customers worldwide.
Location
Ramat Hachayal, Tel Aviv. Hybrid option twice/week
Roles & Responsibilities
Provide both post-sales and pre-sales solution support activities
Perform staging, demonstration of proof of concepts (PoC), installations, homologation, commissioning, troubleshooting and trainings for partners and customer clients abroad or remotely
Perform testing of solutions along with troubleshooting techniques to identify and resolve issues
Perform root cause analysis of issues
Contribute to knowledge base of the team
Create documentation for partners and clients
Provide status and resolution communication to both internal and external stakeholders.
Requirements
Experience in a technical support role with an equipment vendor, software vendor,...
                

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Job Overview

Job Type: Full-time

Location: Tel Aviv-Yafo, Israel

Posted: March 02, 2026

Deadline: April 11, 2026