Technical Support Associate

Technical Support Associate

Location: Remote — Philippines (collaborating daily with the U.S. team)

Employment Type: Full-time

Help us power smarter supply chain operations. As a Technical Support Associate , you’ll diagnose and resolve software issues, support customers using ERP-based logistics tools, and ensure optimal system functionality through clear communication and technical expertise.

Benefits and Compensation

• Permanent Work from Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance

What you’ll do

• Troubleshooting & issue resolution: Diagnose, investigate, and resolve software-related issues within the platform. Identify root causes and guide users through effective solutions.
• Customer support & communication: Communi...