Technical Support Associates for Telecom Account

Responsibilities

• Provide technical assistance to customers via phone, email, and chat.


• Troubleshoot software and hardware issues effectively.


• Document customer interactions and resolutions accurately.


• Collaborate with engineering teams to resolve complex problems.


• Maintain up-to-date knowledge of products and services.


• Deliver exceptional customer service and support.

Qualifications

• HS/SHS graduate


• Preferable with Call Center Experience


• With Excellent English communication skills


• Amenable to work on-site and in shifting schedules.


• Apply now and let TORCH be the light to your success!