Technical Support Business Operations

DXC Technology

Full-time Oslo, Oslo Computer Occupations

Posted:

March 02, 2026

Location:

Oslo, Oslo, Norway

Job Description

Job Description:
We are looking for a new Technical Support for our 24/7 Business Operations Service Desk. In this role, you will be working in 24x7 shifts in Oslo where you manage critical incidents, Coordinate tasks between different vendors and prepare reports. Additionally, the position includes:
Monitor ticket queues/dashboards
Answer customer calls/e-mails and instant messages related to incidents
Incident/change and problem management within a large operations/maintenance team
Essential Skills/qualifications
Experience working in Service Desk responding to customer calls, emails and service requests
Experience in coordinating critical incidents
Demonstrable capability of troubleshooting problems
Jira/Confluence Experience (How to use Incident management, Problem management, Change management)
Ability to work in shifts to support global Applications
Operations support experience
E...
                

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Job Overview

Job Type: Full-time

Location: Oslo, Norway

Posted: March 02, 2026

Deadline: April 11, 2026