Technical Support Center Specialist

**We are the people who give possibilities purpose**

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


**Job Description**

**Job Description**
**Accountabilities**
The Technical Support Center Specialist is responsible for resolving technical problems in a call center/help desk environment customer of our brand products. The typical candidate is a college/university graduate or has equivalent experience.
The position duties involve taking inbound phone calls each day from customers who need technical support with our products. Frontline troubleshooting will be performed on all calls followed by case re...