Technical Support Engineer, Enterprise

At Mistral AI, we are a tight‑knit, nimble team dedicated to bringing cutting‑edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low‑ego, team‑spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the USA, and Singapore, and we hire talented individuals who thrive in collaborative, fast‑paced environments.

We are hiring our first Technical Support Engineer in APAC to build and lead our technical support presence in the region. This is a high‑impact role for a deeply technical individual (L2/L3) who can independently tackle complex, escalated issues and become the go‑to technical resource for our fastest‑growing market.

As the foundational hire for APAC, you will:

• Own the end‑to‑end technical support for enterprise and strategic customers in the region.
• Debu...