Job Description
Technical Support Engineer – Germany
We are seeking a Technical Support Engineer to support customers across Germany in the surveying and construction equipment sector. This role combines hands-on technical expertise with strong customer interaction.
Key Responsibilities
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Provide pre-sales and post-sales technical support to customers in Germany
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Perform equipment installation, testing, product demonstrations, and troubleshooting
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Deliver customer training and prepare German-language manuals, videos, and documentation
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Collect user feedback and coordinate with HQ for continuous product improvement
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Support local service center setup and handle minor equipment repairs
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Assist the Sales Manager during customer visits and product certification processes
Requirements
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