Technical Support Engineer – Honduras

Overview

Aloware is #1 AI-driven phone system for CRMs. A leading cloud-based contact center software that enables businesses to seamlessly integrate their customer communications across multiple channels, including voice, text, and email. Our platform empowers sales and support teams to enhance customer engagement, improve lead management, and drive revenue growth through intelligent automation and robust analytics.

We’re pre-Series A (in this economy!), cash-flow positive, and will continue to be profitable as a mantra for our business.

The Solutions Engineer will work closely with our Product, Support, Sales, and Customer Success teams to troubleshoot and resolve complex technical issues, verify bugs, and contribute to building scalable solutions. You’ll be a key player in ensuring customer satisfaction, improving product feedback loops, and supporting the success of deals across the customer lifecycle.

What you’ll do

• Provide f...